How can we help?
Reach out directly, or check the answers below first — most questions are covered.
Sign in to send us a message directly.
Frequently asked questions
Can I see a listing's exact address and host contact?
Yes — every listing page shows the property's exact address, photos, and description to everyone. The host's phone number and WhatsApp contact specifically require a free account to reveal — tap "Show contact" on any listing and sign in or create an account in a few seconds. No fee, no separate unlock step beyond that.
How does Sity verify listings?
Our team reviews every new listing and every edit before it goes live, and checks in on published listings regularly to confirm they're still available. A listing's status and last-verified date are always shown with the same visual weight as its price.
How do I list my property?
Sign up, then use "List Property" to create a listing yourself — add details, photos, and pricing, then submit for review. Our team checks it before it goes live, usually within 24 hours.
What is Assisted Setup?
If you'd rather not handle photos and listing details yourself, our team can visit your property, photograph it, record a walkthrough, and set up the listing for you — then walk you through managing it afterward. It's optional and paid; contact us using the details on this page to get started.
What happens if a host doesn't respond?
Contact our support team using the details on this page and we'll follow up directly. Unresponsive hosts are flagged internally and their listings get re-verified.
How often do you re-check that a listing is still available?
Every published listing is checked roughly every 90 days. If we can't confirm availability after repeated attempts, the listing is marked "Availability Unconfirmed" until it's updated.
A trusted rental marketplace. Verified listings, real photography, no stale ads.